Thanks again for this excellent series of posts.

As you will see, I’ve produced an intital post in response. This recognises the value for change leaders in the insights you have drawn from Benner’s work, whilst arguing that, in my view, these don’t necessarily sit in opposition to those implicit in Kubler-Ross’s research into the grief process.

I would hope to use a future post – or posts – to highlight the similarities I have seen between those aspects of Benner’s work that you have identified here and the informal coalitions view of the psychological, emotional and behavioural responses to change.

Best regards,

Chris

In another interesting series of posts in his Changing Organisations blog, Stephen Billing introduces the work of Prof. Patricia Benner and draws implications from it for leaders of organizational change. I haven’t previously come across Benner’s t…